Privacy Policy

Who are we ?

The company Blanchisserie du Vieux-Bourg whose trading name is Blanchisserie du Vieux-Bourg, VAT registered company: CHE-410.002.652, with registered office at Chemin Bas-de-Plan 11 – 1030 Bussigny – Suisse.

Platform manager www.blanchisserie-bourg.ch.

Blanchisserie du Vieux-Bourg agrees to comply with applicable legislation on personal data and especially in relation to data law, files and freedoms. This regulates the processing of personal data relating to its customers and users.

This privacy policy (hereinafter referred to as the Privacy Policy) intends to establish the conditions under which we collect, use and protect the personal data provided by users of the Site and the Application (hereinafter, the User(s) or you). It applies to the Site, the Application and all related sites, Applications, services and tools on which this policy is referenced, regardless of the means by which you access or use it, including through your mobile phone.

When browsing the Site, the Application or using our Services, the customer or user unreservedly accepts all the terms of this Privacy Policy.

Media

If you upload images to the site, we advise you to avoid uploading images containing EXIF data of GPS coordinates. People visiting your site can download and extract location data from these images.

The data collected

Blanchisserie du Vieux-Bourg collects and processes the data provided when you use our Services, when you access the Site or when you send requests for information to Blanchisserie du Vieux-Bourg. We collect and process the following data: name, email address, billing address, delivery address, telephone number(s), order details, payment methods, service comments and information we have, at your request was provided. By means of cookies, information about the website you have just viewed or which you are going to consult, as well as the IP address and the browser used are also collected.

Blanchisserie du Vieux-Bourg also collects information about your mobile phone, including a unique identifier and information about the parts of the Application you visit, how you interact and how much time you spend. However, this information is anonymous and does not identify you. In addition, Blanchisserie du Vieux-Bourg also has the ability to pinpoint your exact location. Most phones allow you to control or disable location services in the Settings menu of your phone’s settings.

If you have questions about disabling your device’s location services, we recommend contacting your mobile carrier or device manufacturer. Why is this how your data is shared?

As a data controller, Blanchisserie du Vieux-Bourg collects your personal data lawfully and fairly and respects your rights. The information collected by Blanchisserie du Vieux-Bourg, including personal data, is used for the following purposes:

• Process your order
• Verify your identity and details about your payment method or credit card account
  communicate with you
• Provide information about our new products and services
• Application and website management and providing data to the customer service department
• Review complaints about the Application and the website
• Customize your visit to our website or Application
• Meet legal and regulatory compliance requirements
  In order to constantly improve and adapt its services, we may also use your anonymously gathered data to manage and improve the functioning of the Application and the Site, analyze trends, gather global demographic information and to detect suspicious or fraudulent transactions.

Blanchisserie du Vieux-Bourg is authorized to transmit this anonymous information to third parties.
Blanchisserie du Vieux-Bourg has the opportunity to use the services of third-party providers to assist us in certain areas, such as the collection, cleaning and return of goods to or from our Blanchisserie, the provision and hosting and maintenance of the Application and the website. Third-party providers responsible for validating payments made by bank cards (PSP or Payment Service Provider) may also carry out an identity check during the payment. In some cases, we may share your personal data with these providers.

However, Blanchisserie du Vieux-Bourg will remain responsible at all times for the use of said data made by said service providers. The latter will only have access to your data to perform the services mentioned above and will be subject to the same security and confidentiality obligations as Blanchisserie du Vieux-Bourg.

If you provide a credit or debit card, Blanchisserie du Vieux-Bourg may also use third-party service providers to verify the validity of the branch code, account number and card number you have provided to prevent fraud.

Finally, Blanchisserie du Vieux-Bourg may share your personal data with third parties to prevent, detect, investigate and take action against any potentially prohibited and illegal activities and any situation that threatens the security or any other right and interest of users or any individual. .

Blanchisserie du Vieux-Bourg may also transmit your personal data in order to respond to legal proceedings of any kind, court orders, any legal proceedings or enforcement actions requested by the competent authorities.
Transfer of your personal data outside Switzerland and the European Economic Area

As indicated above, Users’ personal data may be transferred to and or otherwise accessible to third party service providers, including outside Switzerland and the European Economic Area, in particular to assist us in providing our services.

However, it is possible that the laws relating to the processing of personal data in these countries are less strict than those in your country. Whenever Blanchisserie du Vieux-Bourg transfers your personal data to countries outside Switzerland and the European Economic Area, it will ensure that this data is sufficiently protected.

Blanchisserie du Vieux-Bourg systematically requires suppliers to take, in accordance with the regulations in force, all appropriate organizational and technical measures, to preserve the security and confidentiality of personal data and, in particular, under security conditions to guarantee the adequate protection of your personal data. By using our Services and or accessing the Site or Application, you expressly agree to the transfer of your personal data under the conditions described above.

Cookies

Blanchisserie du Vieux-Bourg uses cookies to collect information about you and store data related to your browsing preferences. Cookies are small files sent by an internet server to an internet browser that allow the server to uniquely identify your browser for each browsing page. Cookies are essential for you to move around the Application, browse the website and use its features. Without these cookies, it is impossible to provide the services you have requested, such as storing your login details or items placed in your shopping basket.

Here are some examples for configuring and or deleting cookies from your browsers:

⇨ If you use Internet Explorer browser

• In Internet Explorer, click the Tools button, then click Internet Options.
• On the General tab, under Browsing History, click Settings or Privacy.
• Click the View Files button.
• Click the Name column header to sort all files alphabetically, then scroll through the list until you see files that begin with the Cookie prefix. (All cookies have this prefix and usually contain the name of the website that created the cookie.)
• Select Cookies and delete them.
• Close the window containing the file list and click OK twice to return to Internet Explorer.

⇨ If you use Mozilla Firefox browser

• Go to the browser’s Tools tab and select the Options menu.
• In the window that appears, choose Privacy and click Show cookies.
• Select the cookie files you want to delete and delete them.

⇨ If you use the Safari browser

• In your browser, choose Edit Preferences menu.
• Click Security.
• Click Show Cookies.
• Select Cookies and click Delete or Delete All.
• After deleting cookies, click Done.

⇨ If you use Google Chrome browser

• Click on the Tools menu icon.
  Select Options.
• Click on the Advanced Options tab and go to the Privacy section. Click the Show Cookies button.
• Locate the files you want to delete. Select them and delete them.
• Click Close to return to your browser.
• Please note that by removing our cookies (or by prohibiting the installation of future cookies) you may no longer have access to certain areas or features of the Application and/or the Website.

Web tags

Certain sections of our application and website, as well as emails we send, may contain digital images called web tags (sometimes also known as Clear Gif) that allow us to count users who have visited our website and or our application or read our emails.

Web tags can provide certain types of information found on the user’s terminal, such as the time and date the page was visited or the description of the page on which the web tag is located. It is also possible for web tags to be deposited by third party advertisers. These tags do not transmit personally identifiable information and are only used to measure the effectiveness of a particular advertising campaign.

Security

Blanchisserie du Vieux-Bourg has implemented all the necessary technical and organizational measures to protect your personal data against accidental loss and against any unauthorized access, use, modification or disclosure of the latter. However, the Internet is an open system and Blanchisserie du Vieux-Bourg cannot guarantee that unauthorized third parties will never be able to circumvent these measures or use your personal data for illegitimate purposes.

Company sale

If Blanchisserie du Vieux-Bourg is sold or absorbed by another company, your information will be passed on to the new owners of the company.

Access to your data

You can at any time review, correct, update or change your personal data by modifying your account information in the application or on the website.

In accordance with the law on data, files and freedoms, the User has the right to access, rectify, oppose and delete personal data. The user can exercise this right by sending an email to the address client@blanchisserie-bourg.ch

Connections

Our application and our website contain links to other applications and websites that we do not control. We are not responsible for the privacy policies or practices of other website applications that you choose to open from our application and our website. We recommend that you carefully read the privacy policies of these websites to understand how they collect, use and share your data.

Where your data is sent

Visitor comments may be checked through an automated spam detection service.

Changes to our privacy policy

In case of any changes to our Privacy Policy, Blanchisserie du Vieux-Bourg will incorporate the update directly on this page. By consulting it regularly, you will know what information we collect and how Blanchisserie du Vieux-Bourg uses it and under what circumstances, if any, we share it with third parties.